30 years THT field experience to support Auto Insertion machine — Servo Amp (46878701) repair service

Description

UIC Part NumberPacific Scientific Part Number
Amplifiers:

45982902

  S0903-027-01 –

45983001

  SC904-021 -01

47075601

  SC9O4NN-032-01

45982905

  SC9O3NN-032-01

46878701

  SC902-0280 01

45982903

SC9O3NN-033-01

46323201

  6420-01 0-N-K

45411701

  PS5240

45919002

  :H36410
Motor

46056901

– R33SSNC-SS-NV-NS-02

47005901

– R35SSNC-82’NS-NV-02

46056801

  R46SSNA-SS-NS-NV-02

46992201

  S34SNNA-RNNM-03

46970201

  S32GNNA-RNNM-02

46829201

  R35-SENC-R2-NS-NV-02

46323102

M22-NRXA-LNF-NS-00:

45540801

M22-NRXB-LNF-NS-00
ItemDate CodeCust TextFail Text 

 

 

Repair Text

SC904 021 01THIS IS THE 2ND TIME THIS UNIT HAS BEEN REJECTED-UNIT GENERATES INTERMITTENT FALSHING 7 FAULTS MONITORED FAULT OUTPUT ON J4-12 THIS SIGNAL SHOWS A LOT OF NOISE AND OSCILLATION RIDING ONTHE OUTPUT WHICH IS UNUSUAL VERIFIED THAT THE FLASHING 7
SC904 021 01
SC904-021-01

2700

Q1 THREW Q4 BLEW UP BURNT TRACES, BOARD UNREPAIRABLE.REPLACED POWER BOARD. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-01

3099

Q1 THREW Q4 BLEW UP BURNT TRACES, BOARD UNRELIABLE, NON WARRANTY, NEED CUSTOMER APPROVAL MAJOR REPAIR CHARGE.
SC903NN-031-01

1301

NO ERROR CODE ON POWER UP. LED FLASHES BREIFLY EVERY 5-6 SECONDS. NORMALLY BLINKS “Z” IN THE TEST

 

 

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

3300

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

2900

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

2100

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-01

3300

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-01

2600

C96 ON CONTROL BOARD LEAKING.REPLACED C96 ON CONTROL BOARD. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-01

600

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904 021 01

1101

RECEIVED W/ A STRIPPED SCREWJ1 ON POWER BOARD DEFECTIVE.REPLACED J1. UNIT PASSED BURN-IN AND FINAL TEST.

47147502

material rec’d w/out spc data, as required per qs-9000 & the letter sent by the buyer
SC903NN-031-01NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
sc904-021-01

701

pick up axis on shuttle was cycle velocity of 170 axis stop at 4.7 max volt, erNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC902 028 01

900

THIS UNIT WILL NOT BE RETURNED – MACHINE STOPS W/ ERROR MESSAGE “TIMEOUT” ERROR WAITINT FOR HEAD UP” AFTER SERVO WAS REPLACED MACHINE RAN NORMALLY.NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903NN 033 01

3898

DO DEBIT WILL BE TAKEN -UIC WOULD LIKE A FAILURE ANALYSIS  SENT TO GENE KUCINSKI ASAP  – UIC DOES NOT WANT THIS UNIT RETURNED.FLASHING 5 AT POWER UP, J3 WERE DEFECTIVE ON POWER BOARD AND C11 SHORTED TO GROUND ON CONTROL BOARD, NON-WARRANTY, WAITING CUSTOMER APPROVAL MINOR CHARGE.
SC903 020 01

3300

BLINKING 7 AT POWER UP. J3 WIRE ON POWER BOARD DEFECTIVE.REPLACED WIRE ON POWER BOARD. UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

2000

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

2100

J1 CONNECTOR DAMAGED.REPLACED CONNECTOR. UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

300

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

3098

FAULT CODE 7 WHEN 240V APPLIED. R5,R6 AND R7 DEFECTIVE ON POWER BOARD.REPLACED R5,R6, AND R7. UNIT PASSED BURN-IN AND FINAL TEST.
SC904 021 01

4000

HAS A BLINKING FAULT CODE UC . THIS AMP WAS REJECTED PREVIOUSLY ON 10-13-00.  QN#200027394. THE REASON FOR THE REJECT WAS NO LED, DIGITAL OUTPUTS INCORRECTPROGRAM WAS NOT DOWN LOADED FOR CUSTOMER.DOWN LOADED PROGRAM. UNIT PASSED BURN-IN AND FINAL TEST.
SC904 021 01

3400

RECEIVED MISSING COVER BETWEEN SYSTEM STATUS DISPLAY AND J4MISSING FACE PANEL.PUT FACE PANEL.
SC902-028-01

700

HEAD TOOLING CANNOT FINISHING ZERO.  UNIT CAME BACK FROM CUSTOMER RA#60018965NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-032-01

5200

MISSING COVER AT EXPANSION SLOT Unit  okayUNIT MISSING PANEL.INSTALLED PANEL. UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-01

3599

SERVO CAUSED THE INERTION TOOLING TO VIBRATE IN STATIC MODEDEDC NOISE PROBLEM ON CONTROL BOARD-UNREPAIRABLE DEFECTIVE C65 ON POWER BOARD.REPLACED DEFECTIVE PARTS. UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-01

1100

REPORT FROM CUSTOMER IS THAT UNITS (HEAD AXIS WOULD NOT ZERO).NO PROBLEM FOUND. RECALIBRATED THE UNIT.UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-01

1100

REPORT FROM CUSTOMER IS THAT UNITS (HEAD AXIS WOULD NOT ZERO).NO PROBLEM FOUND. RECALIBRATED THE UNIT.UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-01IN AMC SOFTWARE X AXIS AMP WOULD NOT STAY INABLED TO DRIVE THE X AXIS
SC903-027-01

2497

defective u3 on power board.replaced u3. unit passed burn-in and final test. minor non-warranty – PLEASE APPROVE CHARGES – THANK YOU!KIM
SC904-021-01

9603

DEFECTIVE QM1 MODULE, SHORTED.NEED CUSTOMER APPROVAL FOR MINOR REPAIRPLEASE ADVISE – THANK YOU! KIM
SC904-021-01

1900

SETTLE TIME LIMIT ERROR IN TESTUNIT HAS OVER VOLTAGES FAULT, POWER BOARD BLEW UP DURING TROUBLESHOUTING, NEEDS TO REPLACED A NEW BOARD.REPLACED A NEW POWER BOARD.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-01

1900

SETTLE TIME LIMIT ERROR  IN TEST
SC904-021-01

3000

Y1 AXIS AMP DROPS OUTDURING COMPNENT RUN-  FLASHIN 7 ON AMPUNIT WORKS OK.PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC902-028-01

1499

FIELD FAILURE.NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-01

4298

NEED UPGRADE TO V1.6 FIRMWARE FOUND DAMAGED FLEX CABLE.UPGRADED TO V1.6 FIRMWARE.DAMAGED FLEX CABLE WAS REPLACED,NON WARRANTY CHARGE.
SC903-020-01

3400

GAVE POSITION FOLLOWING ERROR SWAPPED AMP CORRECTED PROBLEM. TRYED ON ANOTHER MACHINE, SAME PROBLEM.UNIT WORKS OK.PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC903-020-01

3400

THEY ORDERED SC903-020-01, BUT REC’D THE SC902 INSTEAD. issue credit.Order was entered correctly.Wrong item was packed and shipped SHIPPING/INSPECTION  ERROR,CUSTOMER ORDERED SC903-020-01 WE SHIPPED SC902REPLACED WITH CORRECT MODEL AS SC903-020-01
SC903NN-033-01

598

Z-SPAN CAN’T MOVEUNIT WORKS OK.PASSED BURN IN & FINAL TEST. UPGRADE TO V1.6 FIRMWAREFIRMWARE UPGRADED TO V1.6.NO PROBLEM FOUND
SC904-021-01

3000

Y-1 AXIS WOULD NOT INITIATE BAD AMPUNIT WORKS OK.UNIT PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC904-021-01

2800

BAD SCREW IN J1-5 AS RECEIVEDJI PIN 6 DAMAGED.CUSTOMER MIGHT USE ELECTRIC SCREWDRIVER AS SET OVER TORQUE,CAUSED DAMAGE.REPLACED J1 PIN 5&6 CONNECTOR.UNIT PASSED BURN IN & FINAL TEST
SC904-021-01

2900

AFTER DRY CYCLING FOR 48HRS, AMP ERRORED OUT WITH A BLINKIN E2R114 NTC ON THE POWER BOARD OPEN,BROKEN LEAD FROM INSIDE THE LUG.REPLACED R114.UNIT PASSED BURN IN & FINAL TEST
SC904-021-01

2700

MISSING JACKSCREWS ON J4 INTERFACE CONNECTORMISSING JACK SCREW ON J4 CONNECTORINSTALLED JACK SCREW TO J4.UNIT PASSED BURN IN & FINAL TEST.
sc904-021-01

2800

BROKEN JACKSCREW ON J4 INTERFACE CONNECTORJACK SCREW ON J4 CONNECTOR BROKENREPLACED A NEW JACK SCREW TO J4.UNIT PASSED BURN IN & FINAL TEST
SC904-021-01

2700

J1-4 DOES NOT TIGHTEN WIRE CONNECTION. IT APPEARS LIKE THERE IS NO LOCKING GATE IN TERMINALJ1 PIN 4 DAMAGED FROM POWER BOARDREPLACED J1 CONNECTOR.UNIT PASSED BURN IN & FINAL TEST
SC904-021-01

1700

CONTROL BOARD HAS NOISE PROBLEM.UNABLE TO DUPLICATE THE CAUSE , NEED TO REPLACED CONTROL BOARDREPLACED CONTROL BOARD.PASSED BURN IN & FINAL TEST
SC903-020-01

800

RESOLVER FEEDBACK IS HIGH CURRENT COMMOND FEEDBACK IS AT 1/2 VOLTS PEAK TO PEAKNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903-021-01FLASHING F3 (PARAMETER MEMORY ERROR
SC904-021-01

1600

J1 CONNECTOR PIN 6 TERMINAL IS BROKEN. tHE BOX HAS A HOLE IN IT IN THE SAME AREA OF THE DAMAGE
SC904-021-01

2700

Q1 THREW Q4 BLEW UP BURNT TRACES, BOARD UNREPAIRABLE.REPLACED POWER BOARD. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-01

3099

Q1 THREW Q4 BLEW UP BURNT TRACES, BOARD UNRELIABLE, NON WARRANTY, NEED CUSTOMER APPROVAL MAJOR REPAIR CHARGE.
SC903NN-031-01

1301

NO ERROR CODE ON POWER UP. LED FLASHES BREIFLY EVERY 5-6 SECONDS. NORMALLY BLINKS “Z” IN THE TESTNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

3300

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

2900

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

2100

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-01

3300

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-01

2600

C96 ON CONTROL BOARD LEAKING.REPLACED C96 ON CONTROL BOARD. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-01

600

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904 021 01

1101

RECEIVED W/ A STRIPPED SCREWJ1 ON POWER BOARD DEFECTIVE.REPLACED J1. UNIT PASSED BURN-IN AND FINAL TEST.

47147502

material rec’d w/out spc data, as required per qs-9000 & the letter sent by the buyer
SC903NN-031-01NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
sc904-021-01

701

pick up axis on shuttle was cycle velocity of 170 axis stop at 4.7 max volt, erNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC902 028 01

900

THIS UNIT WILL NOT BE RETURNED – MACHINE STOPS W/ ERROR MESSAGE “TIMEOUT” ERROR WAITINT FOR HEAD UP” AFTER SERVO WAS REPLACED MACHINE RAN NORMALLY.NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903NN 033 01

3898

DO DEBIT WILL BE TAKEN -UIC WOULD LIKE A FAILURE ANALYSIS  SENT TO GENE KUCINSKI ASAP  – UIC DOES NOT WANT THIS UNIT RETURNED.FLASHING 5 AT POWER UP, J3 WERE DEFECTIVE ON POWER BOARD AND C11 SHORTED TO GROUND ON CONTROL BOARD, NON-WARRANTY, WAITING CUSTOMER APPROVAL MINOR CHARGE.
SC903 020 01

3300

BLINKING 7 AT POWER UP. J3 WIRE ON POWER BOARD DEFECTIVE.REPLACED WIRE ON POWER BOARD. UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

2000

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

2100

J1 CONNECTOR DAMAGED.REPLACED CONNECTOR. UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

300

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

3098

FAULT CODE 7 WHEN 240V APPLIED. R5,R6 AND R7 DEFECTIVE ON POWER BOARD.REPLACED R5,R6, AND R7. UNIT PASSED BURN-IN AND FINAL TEST.
SC904 021 01

4000

HAS A BLINKING FAULT CODE UC . THIS AMP WAS REJECTED PREVIOUSLY ON 10-13-00.  QN#200027394. THE REASON FOR THE REJECT WAS NO LED, DIGITAL OUTPUTS INCORRECTPROGRAM WAS NOT DOWN LOADED FOR CUSTOMER.DOWN LOADED PROGRAM. UNIT PASSED BURN-IN AND FINAL TEST.
SC904 021 01

3400

RECEIVED MISSING COVER BETWEEN SYSTEM STATUS DISPLAY AND J4MISSING FACE PANEL.PUT FACE PANEL.
SC902-028-01

700

HEAD TOOLING CANNOT FINISHING ZERO.  UNIT CAME BACK FROM CUSTOMER RA#60018965NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-032-01

5200

MISSING COVER AT EXPANSION SLOT Unit  okayUNIT MISSING PANEL.INSTALLED PANEL. UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-01

3599

SERVO CAUSED THE INERTION TOOLING TO VIBRATE IN STATIC MODEDEDC NOISE PROBLEM ON CONTROL BOARD-UNREPAIRABLE DEFECTIVE C65 ON POWER BOARD.REPLACED DEFECTIVE PARTS. UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-01

1100

REPORT FROM CUSTOMER IS THAT UNITS (HEAD AXIS WOULD NOT ZERO).NO PROBLEM FOUND. RECALIBRATED THE UNIT.UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-01

1100

REPORT FROM CUSTOMER IS THAT UNITS (HEAD AXIS WOULD NOT ZERO).NO PROBLEM FOUND. RECALIBRATED THE UNIT.UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-01IN AMC SOFTWARE X AXIS AMP WOULD NOT STAY INABLED TO DRIVE THE X AXIS
SC903-027-01

2497

defective u3 on power board.replaced u3. unit passed burn-in and final test. minor non-warranty – PLEASE APPROVE CHARGES – THANK YOU!KIM
SC904-021-01

9603

DEFECTIVE QM1 MODULE, SHORTED.NEED CUSTOMER APPROVAL FOR MINOR REPAIRPLEASE ADVISE – THANK YOU! KIM
SC904-021-01

1900

SETTLE TIME LIMIT ERROR IN TESTUNIT HAS OVER VOLTAGES FAULT, POWER BOARD BLEW UP DURING TROUBLESHOUTING, NEEDS TO REPLACED A NEW BOARD.REPLACED A NEW POWER BOARD.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-01

1900

SETTLE TIME LIMIT ERROR  IN TEST
SC904-021-01

3000

Y1 AXIS AMP DROPS OUTDURING COMPNENT RUN-  FLASHIN 7 ON AMPUNIT WORKS OK.PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC902-028-01

1499

FIELD FAILURE.NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-01

4298

NEED UPGRADE TO V1.6 FIRMWARE FOUND DAMAGED FLEX CABLE.UPGRADED TO V1.6 FIRMWARE.DAMAGED FLEX CABLE WAS REPLACED,NON WARRANTY CHARGE.
SC903-020-01

3400

GAVE POSITION FOLLOWING ERROR SWAPPED AMP CORRECTED PROBLEM. TRYED ON ANOTHER MACHINE, SAME PROBLEM.UNIT WORKS OK.PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC903-020-01

3400

THEY ORDERED SC903-020-01, BUT REC’D THE SC902 INSTEAD. issue credit.Order was entered correctly.Wrong item was packed and shipped SHIPPING/INSPECTION  ERROR,CUSTOMER ORDERED SC903-020-01 WE SHIPPED SC902REPLACED WITH CORRECT MODEL AS SC903-020-01
SC903NN-033-01

598

Z-SPAN CAN’T MOVEUNIT WORKS OK.PASSED BURN IN & FINAL TEST. UPGRADE TO V1.6 FIRMWAREFIRMWARE UPGRADED TO V1.6.NO PROBLEM FOUND
SC904-021-01

3000

Y-1 AXIS WOULD NOT INITIATE BAD AMPUNIT WORKS OK.UNIT PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC904-021-01

2800

BAD SCREW IN J1-5 AS RECEIVEDJI PIN 6 DAMAGED.CUSTOMER MIGHT USE ELECTRIC SCREWDRIVER AS SET OVER TORQUE,CAUSED DAMAGE.REPLACED J1 PIN 5&6 CONNECTOR.UNIT PASSED BURN IN & FINAL TEST
SC904-021-01

2900

AFTER DRY CYCLING FOR 48HRS, AMP ERRORED OUT WITH A BLINKIN E2R114 NTC ON THE POWER BOARD OPEN,BROKEN LEAD FROM INSIDE THE LUG.REPLACED R114.UNIT PASSED BURN IN & FINAL TEST
SC904-021-01

2700

MISSING JACKSCREWS ON J4 INTERFACE CONNECTORMISSING JACK SCREW ON J4 CONNECTORINSTALLED JACK SCREW TO J4.UNIT PASSED BURN IN & FINAL TEST.
sc904-021-01

2800

BROKEN JACKSCREW ON J4 INTERFACE CONNECTORJACK SCREW ON J4 CONNECTOR BROKENREPLACED A NEW JACK SCREW TO J4.UNIT PASSED BURN IN & FINAL TEST
SC904-021-01

2700

J1-4 DOES NOT TIGHTEN WIRE CONNECTION. IT APPEARS LIKE THERE IS NO LOCKING GATE IN TERMINALJ1 PIN 4 DAMAGED FROM POWER BOARDREPLACED J1 CONNECTOR.UNIT PASSED BURN IN & FINAL TEST
SC904-021-01

1700

CONTROL BOARD HAS NOISE PROBLEM.UNABLE TO DUPLICATE THE CAUSE , NEED TO REPLACED CONTROL BOARDREPLACED CONTROL BOARD.PASSED BURN IN & FINAL TEST
SC903-020-01

800

RESOLVER FEEDBACK IS HIGH CURRENT COMMOND FEEDBACK IS AT 1/2 VOLTS PEAK TO PEAKNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903-021-01FLASHING F3 (PARAMETER MEMORY ERROR
SC904-021-01

1600

J1 CONNECTOR PIN 6 TERMINAL IS BROKEN. tHE BOX HAS A HOLE IN IT IN THE SAME AREA OF THE DAMAGE
SC904 021 01

1101

RECEIVED W/ A STRIPPED SCREW

47147502

material rec’d w/out spc data, as required per qs-9000 & the letter sent by the buyer
SC903NN-031-01NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
sc904-021-01

701

pick up axis on shuttle was cycle velocity of 170 axis stop at 4.7 max volt, erNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC902 028 01

900

THIS UNIT WILL NOT BE RETURNED – MACHINE STOPS W/ ERROR MESSAGE “TIMEOUT” ERROR WAITINT FOR HEAD UP” AFTER SERVO WAS REPLACED MACHINE RAN NORMALLY.NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

3300

OUTPUT OVER CURRENT, BLINKING 7 , WOULD NOT RESETCODE 7,U13 DEFECTIVE ON POWER BOARD.REPLACEDU 13. UNIT PASSED BURN-IN AND FINAL TEST.
SC904 021 01

601

Y2 AMP HAS FLASHING 7, AMP WILL BECOME ENABLED FOR NO APPARENT REASONC50 ON CONTROL BOARD DEFECTIVE.REPLACED C50. UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

100

FLASHING FAULT CODE 5 WHEN 230V APPLIED C11 LEAKING ON CONTROL BOARD.REPLACED C11 ON CONTROL BOARD. UNIT PASSED BURN-IN AND FINAL TEST.
SC903NN 033 01

3898

DO DEBIT WILL BE TAKEN -UIC WOULD LIKE A FAILURE ANALYSIS  SENT TO GENE KUCINSKI ASAP  – UIC DOES NOT WANT THIS UNIT RETURNED.FLASHING 5 AT POWER UP, J3 WERE DEFECTIVE ON POWER BOARD AND C11 SHORTED TO GROUND ON CONTROL BOARD, NON-WARRANTY, WAITING CUSTOMER APPROVAL MINOR CHARGE.
SC903 020 01

3300

BLINKING 7 AT POWER UP. J3 WIRE ON POWER BOARD DEFECTIVE.REPLACED WIRE ON POWER BOARD. UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

2000

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

2100

J1 CONNECTOR DAMAGED.REPLACED CONNECTOR. UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

300

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

3098

FAULT CODE 7 WHEN 240V APPLIED. R5,R6 AND R7 DEFECTIVE ON POWER BOARD.REPLACED R5,R6, AND R7. UNIT PASSED BURN-IN AND FINAL TEST.
SC904 021 01

4000

HAS A BLINKING FAULT CODE UC . THIS AMP WAS REJECTED PREVIOUSLY ON 10-13-00.  QN#200027394. THE REASON FOR THE REJECT WAS NO LED, DIGITAL OUTPUTS INCORRECTPROGRAM WAS NOT DOWN LOADED FOR CUSTOMER.DOWN LOADED PROGRAM. UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

3100

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

3100

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

2800

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

3100

NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903 020 01

301

MAKES EXCESSIVE NOISE WHEN CYCLING X AXISNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904 021 01

3400

RECEIVED MISSING COVER BETWEEN SYSTEM STATUS DISPLAY AND J4MISSING FACE PANEL.PUT FACE PANEL.
SC902 028 01

3800

UNIT COMES UP W/ ERROR CODE F3NO PROBLM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-01

5100

FAULTOUT ATTEMPTION TO ZERO MACHINE, INTERMITTENT FLASHING 7 ON MACHINE R047NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904 021 01

5100

FAILS GENERAL PURPOSE DIGITAL INPUTS TEST AMP DISPLAYS FLASHING 7 ERROR
SC904-032-01DAMAGED AT UIC ON MFG FLOOR (BENT PIN)
SC902 028 010700HEAD TOOLING CANNOT FINISHING ZERO.  UNIT CAME BACK FROM CUSTOMER RA#60018965
SC904-032-015200MISSING COVER AT EXPANSION SLOT Unit  okay
SC902-028-011100REPORT FROM CUSTOMER IS THAT UNITS (HEAD AXIS WOULD NOT ZERO).
SC902-028-011100REPORT FROM CUSTOMER IS THAT UNITS (HEAD AXIS WOULD NOT ZERO).
SC902-028-013599SERVO CAUSED THE INERTION TOOLING TO VIBRATE IN STATIC MODEDEDC NOISE PROBLEM ON CONTROL BOARD-UNREPAIRABLE DEFECTIVE C65 ON POWER BOARD.REPLACED DEFECTIVE PARTS. UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-01IN AMC SOFTWARE X AXIS AMP WOULD NOT STAY INABLED TO DRIVE THE X AXIS
SC904-021-014800FLASHING “E” ON AMPLIFIERDEFECTIVE CONTROL BOARD.REPLACED CONTROL BOARD,UNIT PASSED BURN IN & FINAL TEST
SC903 020 014500AMC POSITION FOLLOWING ERROR IN X2 AXIS WOULD NOT DRIVE AXIS, FLASHING E7UNIT WORKS OK,UNIT PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC904-021-014300FLASHING 22 ON AMP. Y1 WON’T ENABLEUNIT WORKS OK,UNIT PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC903-020-014600POSITION FOLLOWING ERRORUNIT WORKS OK.UNIT PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC903-020-014799DEFECTIVE POWER BOARD, OPEN BETWEEN Q18 AND Q23.REPLACED POWER BOARD. UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-012100F1 FUSE BLOWN BR2 SHORTED.REPLACED DEFECTIVE PARTS.UNIT PASSED BURN IN & FINAL TEST
SC903-020-012100UNIT WORKS OK.UNIT PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC903-020-012299UNIT WORKS OK.UNIT PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC903-027-012497defective u3 on power board.replaced u3. unit passed burn-in and final test.
SC904-021-019603DEFECTIVE QM1 MODULE, SHORTED.NEED CUSTOMER APPROVAL FOR MINOR REPAIR
SC904-021-014598RESISTORS OUT OF TOLERANCE (2)REPLACED R206 & 256.UNIT PASSED BURN IN & FINAL TEST
SC904-021-010100C35 ON POWER BOARD DEFECTIVE,CUSTOMER DAMAGED J1 PIN 1 ON CONNECTOR OVER TORQUE BY CUSTOMERRELACED J1 CONNECTOR AND C35.UNIT PASSED BURN IN & FINAL TEST
SC904-021-014999CUSTOMER DAMAGED J1 PIN 1 CONNECTOR,CAUSED BY OVER TORQUE.REPLACED J1 CONNECTOR.UNIT PASSED BURN IN & FINAL TEST
SC904-021-014199UNIT WORKS OK.UNIT PASSED BURNIN & FINAL TESTNO PROBLEM FOUND
SC904-021-014000NO LED.  DIGITAL OUTPUTS INCORRECT.UNIT WORKS OK.UNIT PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC903-020-014799UNKNOWNUNIT WORKS OK.UNIT PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC903-020-013600NOT ENOUGH POWER TO RUN MOTOR AT FULL SPEED.POWER BOARD BURNED NEAR J1,M4 & R73REPLACED POWER BOARD,UNIT PASSED BURN IN & FINAL TEST
SC904-021-011900SETTLE TIME LIMIT ERROR IN TESTUNIT HAS OVER VOLTAGES FAULT, POWER BOARD BLEW UP DURING TROUBLESHOUTING, NEEDS TO REPLACED A NEW BOARD.REPLACED A NEW POWER BOARD.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-011900SETTLE TIME LIMIT ERROR  IN TEST
SC903-020-013500LOOSE COMPONENT RATTLING AROUNDIN CASE AS RECEIVEDTHERE WAS A LOOSE SCREW CAME OFF FROM POWER BOARD.REMOVED A LOOSE SCREW; RE-INSTALLED/CHECK ALL SCREWS IN A UNIT. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-012600FIELD FAILURES. THESE ARE TO BE ANALYZED ONLY. CUST DOES NOT WANT UNITS BACK.NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-014799FIELD FAILURES. THESE ARE TO BE ANALYZED ONLY. CUST DOES NOT WANT UNITS BACK.BURNT TRANSISTORS Q1 Q2,Q3,Q4, ALSO SHORTED C303,C40 ON POWER BOARD.
SC904-021-011799FIELD FAILURES. THESE ARE TO BE ANALYZED ONLY. CUST DOES NOT WANT UNITS BACK.C29 SHORTED; Q1 TO Q4 BLOWN ON POWER BOARD.
SC904-021-019636FIELD FAILURES. THESE ARE TO BE ANALYZED ONLY. CUST DOES NOT WANT UNITS BACK.NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-012500FIELD FAILURES. THESE ARE TO BE ANALYZED ONLY. CUST DOES NOT WANT UNITS BACK.NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-013000Y1 AXIS AMP DROPS OUTDURING COMPNENT RUN-  FLASHIN 7 ON AMPUNIT WORKS OK.PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC903NN-033-013999Z AXIS CAN’T BE ZEROED.UNIT WORKS OK .BURN IN & FINAL TESTNO PROBLEM FOUND.UPGRADED TO FIRMWARE V1.6 PASSED BURN IN & FINAL TEST
SC902-028-013798Z-SPZN AXIS CAN’T ZERO.UNIT WORKS OK. FIRMWARE UPGRADE TO V1.6.UNIT PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
sc902-028-014399M/C CAN’T ZERO.UNIT WORKS OK.PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC902-028-011499FIELD FAILURE.NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-013400GAVE POSITION FOLLOWING ERROR SWAPPED AMP CORRECTED PROBLEM. TRYED ON ANOTHER MACHINE, SAME PROBLEM.UNIT WORKS OK.PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC903-020-013400THEY ORDERED SC903-020-01, BUT REC’D THE SC902 INSTEAD. issue credit.Order was entered correctly.Wrong item was packed and shipped SHIPPING/INSPECTION  ERROR,CUSTOMER ORDERED SC903-020-01 WE SHIPPED SC902REPLACED WITH CORRECT MODEL AS SC903-020-01
sc904-021-013400Y AMP WOULD NOT OPERATE AND J1-1 BLOCK IS BROKEN AS RECEIVEDDAMAGED J1 -1,INTERMITTENT PROBLEM CODE 7.REPLACED J1 -1, J2 -1,INTERMITTENT PROBLEM ON CONTROL BOARD.UNIT PASSED BURN IN & FINAL TEST
SC902-028-014599FIELD FAILURE. SWITCHING OFF AXIS HEAD CHAIN/MOTOR DRIVE DURING LONG CHAINS TRAVELS WITH NOMINAL SPEED.UPGRADED TO V1.6 FIRMWARE.UNIT WORKS OK.UNIT PASSED BURN IN & FINAL TESTNO PROBLEM FOUND  RETURN TO CUSTOMER
SC902-028-014298NEED UPGRADE TO V1.6 FIRMWARE FOUND DAMAGED FLEX CABLE.UPGRADED TO V1.6 FIRMWARE.DAMAGED FLEX CABLE WAS REPLACED,NON WARRANTY CHARGE.
SC903NN-033-010598Z-SPAN CAN’T MOVEUNIT WORKS OK.PASSED BURN IN & FINAL TEST. UPGRADE TO V1.6 FIRMWAREFIRMWARE UPGRADED TO V1.6.NO PROBLEM FOUND
SC903NN-033-014398Z-SPAN AXIS CAN’T ZERO.   NO DEBIT TAKEN DO FAILURE ANALYSIS AND SEND REPORT TO gENE kUCINSKIFIRMWARE UPGRADE TO 1.6.UNIT WORKS OK.UNIT PASSED BURN IN & FINAL TESTUPGRADED TO V1.6.NO PROBLEM FOUND
SC904-021-012700STRIPPED OUT SCREW IN J2 (MOTOR) PLUG LOC. 3J2, PIN 3 DAMAGED.CUSTOMER MIGHT OVER TIE CAUSED DAMAGE J2 CONNECTOR.REPLACED J2 CONNECTOR,UNIT PASSED BURN IN & FINAL TEST
SC904-021-012900WHILE IN AMC, Y AND Z AXIS WOULD NOT ZERO. ALSO FOUND Y AND Z AMP J2 SLOT 4 WAS DAMAGEDJ2 4 ON PUR DAMAGED POSSIBLE OVER TORQUE,CAUSED BY CUSTOMERREPLACED J2 CONNECTOR.UNIT PASSED BURN IN & FINAL TEST
SC904-021-012800BAD SCREW IN J1-5 AS RECEIVEDJI PIN 6 DAMAGED.CUSTOMER MIGHT USE ELECTRIC SCREWDRIVER AS SET OVER TORQUE,CAUSED DAMAGE.REPLACED J1 PIN 5&6 CONNECTOR.UNIT PASSED BURN IN & FINAL TEST
SC904-021-013000Y-1 AXIS WOULD NOT INITIATE BAD AMPUNIT WORKS OK.UNIT PASSED BURN IN & FINAL TESTNO PROBLEM FOUND
SC904-021-012900AFTER DRY CYCLING FOR 48HRS, AMP ERRORED OUT WITH A BLINKIN E2R114 NTC ON THE POWER BOARD OPEN,BROKEN LEAD FROM INSIDE THE LUG.REPLACED R114.UNIT PASSED BURN IN & FINAL TEST
sc904-032-012800J1-6 BROKE, SYMPTOM: FLASHING “7” AMPJ1 PIN 6 DAMAGED,U2 ON POWER BOARD DEFECTIVEREPLACED J1 PIN 5&6,UN ON POWER BOARD.UNIT PASSED BURN IN & FINAL TEST
SC904-021-012800NO DEBIT TAKEN    Y1 AMP  J1-5 BROKEN WHEN TRIED TO TIGHTENCUSTOMER OVERTIED J1 CONNECTOR, CAUSED PINS 1& 5 DAMAGEREPLACED J1 CONNECTOR UNIT PASSED BURN IN & FINAL TEST
sc904-021-012800BROKEN JACKSCREW ON J4 INTERFACE CONNECTORJACK SCREW ON J4 CONNECTOR BROKENREPLACED A NEW JACK SCREW TO J4.UNIT PASSED BURN IN & FINAL TEST
SC904-021-012700MISSING JACKSCREWS ON J4 INTERFACE CONNECTORMISSING JACK SCREW ON J4 CONNECTORINSTALLED JACK SCREW TO J4.UNIT PASSED BURN IN & FINAL TEST.
SC904-021-012700J1-4 DOES NOT TIGHTEN WIRE CONNECTION. IT APPEARS LIKE THERE IS NO LOCKING GATE IN TERMINALJ1 PIN 4 DAMAGED FROM POWER BOARDREPLACED J1 CONNECTOR.UNIT PASSED BURN IN & FINAL TEST
SC904-021-011700CONTROL BOARD HAS NOISE PROBLEM.UNABLE TO DUPLICATE THE CAUSE , NEED TO REPLACED CONTROL BOARDREPLACED CONTROL BOARD.PASSED BURN IN & FINAL TEST
SC904-021-011900AMP NULL NOT WORKINGUNIT WORKS OK.  UNIT PASSED BURN-IN AND FINAL TEST.NO REPAIR WAS NEEDED.
SC904-021-012500CONNECTOR J1 TOP END COVER FELL OFF WHEN TERMINATING TO J1-6. tHEN SCREW CAME OUT OF J1-6J1 PINS 5&6 STRIPPED OFF. CUSTOMER MIGHT USE ELECTRIC SCREW DRIVER TO TIE DOWN CONNECTOR, CAUSED IT DAMAGED.REPLACED J1 CONNECTOR. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-012700J1-5 TERMINAL CONNECTION COULD NOT BE MADE, THEN CONN J1 SPLIT BETWEEN TERMS 5 AND 6J1 PINS 5&6 STRIPPED OFF. CUSTOMER MIGHT USE ELECTRIC SCREW DRIVER TO TIE DOWN CONNECTOR, CAUSED IT DAMAGED.REPLACED J1 CONNECTOR. UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-011200MISSING HARDWARE. MISSING STANDOFFON J4 PLUGT2 DEFECTIVE ON POWER BOARD.REPLACED T2 AND ADDED STAND OFF. UNIT PASSED BURN IN AND FINAL TEST.
SC902-028-012600ORDERED SC902-028-01 ON SO# 597454. WE SHIPPED THIS SC903-020-01. PLEASE REPLACE WITH CORRECT UNIT.WE SENT OUT A CORRECT UNIT AS A SC902-028-01. BUT WRONG LABEL WAS INSTALLED TO A UNIT.RE-LABELED A UNIT WITH CUSTOMER PART #46878701 (SC902-028-01). UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-012100POSITION FOLLOWING ERRROR. NO OUTPUT FROM AMP PER SCOTT LADDMOTOR WILL NOT RUN DUE TO AN OPEN TRACE OF TSV OF U9 ON THE CONTROL BOARD.ADDED A JUMPER. UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-012400LOOSE HARDWARE INTERNALLY3 MISSING SCREWS W/C WERE FLOATING UNDERNEATH THE POWER BOARD.REINSTALLED THE POWER BOARD. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-012300COULDN’T INSTALL WIRE TERMINATION IN J2-4 AND TERMINAL J2-4 NOW OUT OF LINE WITH J2 -1,2,3 (SNAPPED LOOSE FROM TEMINAL BLOCK)J2 PIN 4 WAS BROKEN ON POWER BOARD.REPLACED J2. UNIT PASSED BURN IN AND FINAL TEST.
SC903NN-031-012300MISSING STANDOFF ON J4 CONNECTOR, RECEIVED THIS WAYMISSING STANDOFF.ADDED STANDOFF. UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-011700BILL VANCOTT UNIT NO LONGER FUNCTIONS PROPERLY.  BVC UIC FAULT.   NO DEBIT WAS TAKENNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST
SC903NN-031-012200STANDOFF IS TO SHORT ON CONNECTOR J4. WRONG COMPONENTSTANDOFF DID NOT HAVE THE SAME LENGTH ON J4 CONNECTOR.REPLACED STANDOFF. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-011900CONFIGURATION OF AMP FILMWARE NOT UIC PER SCOTT LADDNO PROBLEM FOUNDUNIT PASSED BURN-IN AND FINAL TEST
SC903-020-010800RESOLVER FEEDBACK IS HIGH CURRENT COMMOND FEEDBACK IS AT 1/2 VOLTS PEAK TO PEAKNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-0116003,J1 CONNECTOR END CAB IS LOOSE IN BOX HAS FALLEN OFF J1, CONNECTOR STRIP BOX HAS DAMAGE TOO.JI PIN 6 WAS BROKEN ON POWER BOARDREPLACED JI PIN 6. UNIT PASSED BURN-IN AND FINAL TEST
SC904-021-011900FLASHING A BUS OVER VOLTAGENO PROBLEM FOUNDUNIT PASSED BURN-IN AND FINAL TEST
SC904-021-011700F-3 ERRORMEMORY ERROR ON CONTROL BOARDREDOWNLOAD PROGRAM PARAMETERS. UNIT PASSED BURN-IN AND FINAL TEST
SC902-028-011200ARF1 PROGRAMEDFOR 1HZ. ARFO PROGRAMED FOR 400 MH INSTEAD OF 500 MH. UNITS CHECKED BY ELECTRICAL ENG, STUART JOHNSONNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-011200ARF1 PROGRAMEDFOR 1HZ. ARFO PROGRAMED FOR 400 MH INSTEAD OF 500 MH. UNITS CHECKED BY ELECTRICAL ENG, STUART JOHNSONNO PROBLEM FOUNDUNIT PASSED BURN-IN AND FINAL TEST
SC904-021-011700J1-5 WILL NOT ACCEPT WIRE TERMINAL NOR LOOSEN OR TIGHTEN.J1 PIN 5 WAS BROKEN ON POWER BOARD.REPLACED J1 PIN 5. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-010800MISSING COVER PLATE AND CONNECTOR J2MOTOR IS BROKENJ2 PIN 4 WAS BROKEN ON POWER BOARD.REPLACED J2. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-011600CONNECTOR J1 PIN 5 BROKENJ1 PIN 5 BROKEN ON POWER BOARD.REPLACED J1. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-011400J1-6 CANNOT INSERT TERMINAL OR LOOSEN OR TIGHTEN AS RECEIVEDJ1 BROKEN ON POWER BOARD.REPLACED J1. UNIT PASSED BURN-IN AND FINAL TEST
SC903-021-01FLASHING F3 (PARAMETER MEMORY ERROR
SC903-020-011400FLASHING F3 (PARAMETER MEMORY ERROR)PROBLEM WAS CORRUPTED ON MEMORY CHIP.RE-DOWNLOAD, UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-011600J1 CONNECTOR PIN 6 TERMINAL IS BROKEN. tHE BOX HAS A HOLE IN IT IN THE SAME AREA OF THE DAMAGE
SC904-001-011300THIS IS THE 2ND ONE IN TWO DAYS WITH THIS PROBLEM. CARD ACCESS DOOR CANNOT BE FASTENED. WOULD LIKE ANSWER AS TO WHY ANDWHAT WILL BE DONE TO MAKE SURE THIS WILL NOT HAPPEN IN THE FUTURECUSTOMER ISSUE: DAMAGE ON THE PANEL. HAND TIGHTEN ONLY TO AVOID THIS PROBLEM. DO NOT USE TOOLS TO TIGHTEN THE PANEL.REPLACED PANEL. UNIT PASSED BURN-IN AND FINAL TEST.
SC903-001-011200CARD ACCESS DOOR CAN NOT BE FASTENED. WHEN THEY OPENED THE BOX, THE DOOR WAS ASKEW. TRIED TO GET DOOR TO SCREW IN BUT COULDN’TDEFECTIVE SCREWS ON THE PANEL.REPLACED PANEL. UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-010300POWER ACCIDENTLY APPLIED TO ENCODER OUTPUTCUSTOMER ISSUE: U21 WAS DAMAGED ON CONTROL BOARD DUE TO WRONG POWER APPLIED ON ENCODER, WAITING FOR CUSTOMER’S APPROVAL OF MINOR REPAIR.REPLACED U21 ON CONTROL BOARD. UNIT PASSED BURN-IN AND FINAL TEST. MINOR NON-WARRANTY.
SC903-020-013297NO INFO PROVIDEDLED WAS SHOWING “-” AT POWER UP, U2 WAS EXTREMELY HOT. WAITING FOR CUSTOMER’S APPROVAL OF MINOR REPAIR.
SC903-020-014399NO FAILURE INFO PROVIDEDNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-011100WOULD NOT ZERO ON TEST.NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-010600SCREW AT J1-6 WILL NOT TIGHTEN DOWN TO HOLD IN THE WIRE.J1 PIN 6 WAS BROKEN ON POWER BOARD.REPLACED J1. UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-014999MISSING COVER ON AMPNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-010500ENCODER EMULATOR OUTPUT MALFUNCTION. NO OUTPUT ON J4-16, J4-17, J4-14,J4-15 INTERMITTENTLY GENERATES IN PHASE RANDOM PULSE TRAINS WITH NO CHANGE IN RESOVER INPUT 8249CUSTOMER ISSUE:U21 WAS DAMAGED DUE TO MISWIRE BY CUSTOMER, WAITING FOR CUSTOMER’S APPROVAL OF MINOR REPAIR.REPLACED U21. UNIT PASSED BURN-IN AND FINAL TEST. MINOR NON-WARRANTY.
SC904-021-014299LOOSE CONNECTOR [J1] ON POWER BOARD.APPLIED GLUE ON CONNECTORS. UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-019625FIELD FAILURE. NO DEBIT TAKENCUSTOMER ISSUE: OUTPUT STAGE TRANSISTOR WAS CUT. THIS CAUSED A SHORT ON OUTPUT STAGE, WAITING FOR CUSTOMER’S APPROVAL OF MINOR REPAIR.REPLACED OUTPUT STAGE. UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-012999FIELD FAILURE. NO DEBIT TAKENR181 DEFECTIVE ON CONTROL BOARD.REPLACED R181. UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-014999U48 PIN 4 NOT SOLDER ON CONTROL BOARD.RE-SOLDERED U48 PIN 4. UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-011197Q23 DEFECTIVE ON POWER BOARD. NEEDS CUSTOMER APPROVAL FOR MINOR REPAIR CHARGE.REPLACED Q23. UNIT PASSED BURN-IN AND FINAL TEST. MINOR NON-WARRANTY.
SC903-020-010800WHEN AMP ENABLED, YOU CAN HEAR A SHORT SIZZLING AWAY.NO PROBLEM FOUND.        PLEASE FAX A COPY OF YOUR DEBIT MEMO REPORT TO BECKY 815-226-3148UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-010600AXIS WOULD ENABLE (8) BUT WOULD NOT DRIVE AMPS.U13 DEFECTIVE ON POWER BOARD.            PLEASE FAX COPY OF DEBIT MEMO REPORT TO BECKYREPLACED U13. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-010700CONNECTOR #5 SCREW TIGHTENED TO THE BOTTOM AND SCREW HEAD DAMAGED. TECH COULD NOT LOOSEN TO INSTALL WIRING, PLASTIC HOUSING BENT SIDEWAYS. SUSPECT MFG PROCESS ERROR AT PACSCI AS AMP WAS THIS WAY OUT OF BOX.J1 PIN 5,6 WERE BROKEN ON POWER BOARD.REPLACED J1. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-010800BROKEN TERMINAL ON BLOCK #4J2 PIN 4 WAS BROKEN ON POWER BOARD.REPLACED J2 . UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-010600BROKEN TERMINAL ON BLOCK #3J2 PIN 3 WAS STUCK ON POWER BOARD.REPLACED J2. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-010800J1 BAD HARDWAREJ1 CONNECTOR WAS BROKEN ON POWER BOARD.REPLACED J1 CONNECTOR. UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-013599KVP DO NOT MATCH CORRECT PROGRAM PARAMETERS. aLSO SUSPECT PERSONALITY MODULE NAD OTHER PROBLEMSNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-0143982ND FAILURE. SEE RMA 122162 FOR FIRST FAIL. INFO. CAME BACK WITH LOOSE HARDWARE INSIDECUSTOMER ISSUE:PREVIOUS RMA CUSTOMER WANTS UNIT TO RETURN UNREPAIR. CUSTOMER APPLIED EXCESSIVE REGEN CAUSED REGEN TO MELT AND F1,F2 TO OPEN. WAITING FOR CUSTOMER’S APPROVAL OF MINOR REPAIR.  UNIVERSAL, PLEASE MAKE SURE YOU FAX A DEBIT MEMO REPPLEASE APPROVE THE REPAIR CHARGES OF $397.00  PLEASE ADVISE REPAIR OR RETURN! !
SC904-021-010200FAILED HYPOT TEST AFTER BEING INSTALLED IN SHUTTLELOOSE SCREWS ON MODULE OF POWER BOARD. J1 AND J2 POWER BOARD CONNECTORS WERE VERY TIGHT. U17 PIN 10 SHORTED ON CONTROL BOARD.TIGHTEN ALL LOOSE SCREWS, REPLACED J1,J2 CONNECTORS AND U17. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-010300CONN J1-1 BROKEN. I CANNOT INSERT TERMINAL TO TIGHTEN OR LOOSENBROKEN J1-1 CONNECTOR ON POWER BOARD.REPLACED J1 CONNECTOR. UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-014999LOOSE SCREWS IN ENCLOSURE AS RECEIVEDPOWER BOARD HAS LOOSE SCREWS [NOT COMPLETELY INSTALLED].RE-INSTALLED ALL SCREWS FROM A UNIT. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-014899RECEIVED BOX RE-TAPED AND NO PAPERWORK INSIDE BOX.  YOU CAN HEAR LOOSE HARDWARE INSIDE UNIT TOO.J2 BROKEN ON POWER BOARD.REPLACED J2. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-010100BAD AMP FLASHING 7U5 DEFECTIVE ON POWER BOARD.REPLACED U5. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-010100EZ ERROR CODE WOULDN’T AZERO   Y AXIS FLASHING E2COPY ANALYSIS TO SCOTT LADD ALSO
SC904-021-010100EZ ERROR CODE WOULDN’T ZERO   Y AXIS FLASHING E2NTC WAS UNSOLDER TO THE POWER BOARD.SOLDERED NTC. UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-015199RESOLVER FEEDBACK ISSUE INTERMITTENT DURING CYCLE FOR HOURSU10 DEFECTIVE ON POWER BOARD.REPLACED U10. UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-015199UNABLE TO DRIVE THE X2 AXIS INCORRECT MOTOR OUTPUT OUT OF AMP 3.J2  FAILED AFTER 16HRS OF CYCLEU9 DEFECTIVE ON POWER BOARD.REPLACED U9. UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-015199CAUSES HEAD TO RUN AWAYNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-014999NOISY AXIS X  RESOVER ISSUENO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-013599CAUSES OSCILLATION IN HEAD MOTORTHIS WAS ALREADY REC’D ON RMA 122882 BEMILL 1-04-00
SC903NN-031-014399COMMUNICATION PROBLEM IN AMPLIFIERU12 DEFECTIVE ON POWER BOARD.REPLACED U12. UNIT PASSED BURN-IN AND FINAL TEST.
SC902-028-013599CAUSES OSCILLATION IN HEAD MOTORNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-014599FLASHING E ON DISPLAYNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST. NO CHARGE.
SC903-020-013598CONTROL BOARD NEEDS CALIBRATION.RE-CALIBRATED CONTROL BOARD. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-012199R260 DEFECTIVE ON CONTROL BOARD.REPLACED R260. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-013099C302 FAILED [SHORTED].REPLACED C302. UNIT PASSED BURN-IN AND FINAL TEST.
SC904-021-014599FLASHING E AT START UPNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST. NO CHARGE.
SC904-021-014499CAUSES A VELOCITY OVERSPEED ERROR INTERMITTENT
SC903-020-013099DRIVE OVERTEMP ERROR AFTER 1 MONTH OPERATION ON TEST MACHINE. FLASHING 3NO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST. NO CHARGE.
SC904-021-014599FLASHING E, POWER UP SELF TEST FAILNO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST. NO CHARGE.
SC903-020-019701CUSTOMER ISSUE: REGEN MELTED, PTC MELTED AND F1 AND F2 OPEN DUE TO EXCESSIVE REGENERATION BY CUSTOMER. WAITING FOR CUSTOMER’S FOR APPROVAL OF MINOR REPAIR.CUSTOMER WANTS UNIT RETURN UNREPAIR.
SC903-020-014398EXCESSIVE REGEN WAS APPLIED, CAUSED REGEN RESISTOR BURNT AND F1/F2 FUSE BLOWN. J4 AND PIN 14 DAMAGED BY CUSTOMER. PLEASE VERIFY CUSTOMER FOR APPROVAL A MINOR REPAIR CHARGE.CUSTOMER WANTS UNIT RETURN UNREPAIR.
SC903-020-014198HOT SMELL, RUSH NEED ANALYSIS ASAPCUSTOMER ISSUE: EXCESSIVE REGENERATION CAUSED REGEN RESISTOR TO BURN AND F1 AND F2 TO OPEN. WAITING FOR CUSTOMER’S APPROVAL OF MINOR REPAIR.CUSTOMER WANTS UNIT RETURN UNREPAIR.
SC902-028-013099ONE STANDOFF MISSING, THE OTHER IS LOOSEMISSING HEX SCREW ON J4 OF THE CONTROL BOARD.ADDED 1 HEX SCREW AND TIGHTEN BOTH SCREWS. UNIT PASSED BURN-IN AND FINAL TEST.
SC903-020-014399FLASHING 7- OUTPUT OVERCURRENT OR VUS VOLTAGENO PROBLEM FOUND.UNIT PASSED BURN-IN AND FINAL TEST.